Privacy Policy

This Privacy Policy describes how trymindflex collects, uses, discloses, and protects personal data of participants, clients, and website visitors. We are committed to maintaining professional standards in data handling, providing clear information about processing activities and enabling individuals to exercise their rights. The policy covers data collected via the website trymindflex.info, enrollment forms, events, and communications. Contact details and legal identifiers are provided below for administrative purposes. This policy is written in clear language to support informed participation.

31-03-2026

trymindflex Co., Ltd. | Business ID 6823033103261 | Soi Jakraprad, Hua Ro Sub District, Amphoe Phra Nakhon Si Ayutthaya District, Phra Nakhon Si Ayutthaya Province 13000, Thailand

Soi Jakraprad, Hua Ro Sub District, Amphoe Phra Nakhon Si Ayutthaya District, Phra Nakhon Si Ayutthaya Province 13000, Thailand

[email protected]

Definitions

This section defines key terms used in the policy to ensure clarity. Terms are provided in plain language and align with common data protection frameworks.

Personal data means any information that identifies or can reasonably identify an individual, including name, contact details, billing information, and identifiers used for administrative or marketing purposes.

Processing means any operation performed on personal data, such as collection, storage, use, disclosure, or deletion, whether automated or manual.

User refers to any individual who interacts with trymindflex services, including program participants, prospective clients, website visitors, and newsletter subscribers.

Service refers to the educational programs, courses, events, and digital resources provided by trymindflex through trymindflex.info and affiliated delivery channels.

Cookies are small data files placed on devices to remember preferences, support analytics, and enable secure access to site features. They do not inherently identify an individual without associated personal data.

Data We Collect

We collect two main categories of data: information you provide directly and data collected automatically when you use our services or visit our website. Collection is limited to what is necessary for legitimate administrative, operational, and participant support purposes.

Data You Provide

Data provided directly during registration, communication, or service delivery is used to manage participation, billing, and program delivery.

Full name and professional title
Contact details: email address and phone number
Organization name, role, and business identifiers as required for invoices
Payment and billing information necessary to process enrollment fees
Responses to assessments, self-evaluations, and workshop assignments submitted during program participation
Optional feedback, testimonials, and images provided with explicit consent

Automatically Collected Data

We capture technical and usage data to operate and improve the website, diagnose issues, and understand engagement patterns.

Device and browser information (device type, browser version, operating system)
IP address and approximate location derived from IP
Usage data such as pages visited, session duration, and click behavior
Cookies and similar tracking technologies used for site functionality and analytics
Error logs and performance metrics to support technical maintenance
Aggregated analytics that do not identify an individual

Third-Party Sources

In some cases, we receive data from trusted third parties to facilitate enrollment, payments, or participant verification. We require such parties to maintain appropriate protections.

Payment processors for transaction verification and fraud prevention
Analytics providers that process anonymized or pseudonymized usage data
Third-party service platforms used for course delivery, scheduling, or participant communications

Purposes of Processing

We process personal data for specific operational and participant-centered purposes, described below. Processing is limited to what is necessary for each purpose.

To provide and manage educational programs, including scheduling, materials distribution, and cohort management
To process payments, invoicing, and business reconciliation related to enrollment
To communicate important program information, updates, and administrative notices
To tailor recommendations and course placement based on assessment responses and participant goals
To maintain platform security, detect and respond to technical issues, and prevent fraud
To analyze engagement and outcomes to improve program design and participant experience
To comply with legal obligations and respond to lawful requests from authorities
To obtain explicit consent for optional communications such as marketing or public testimonials

Legal Basis for Processing

Where applicable, we rely on recognized legal bases for processing personal data. These include contract performance, legitimate interests, consent, and legal compliance.

Contract performance: processing necessary to fulfill enrollment agreements and deliver services
Legitimate interests: operational needs such as security, fraud prevention, and service improvement, balanced against individual rights
Consent: when participants explicitly opt in to optional services, marketing, or public testimonials
Legal obligation: processing required to comply with laws and regulatory duties in jurisdictions where we operate

Cookies and Similar Technologies

Cookies are used to provide core site functionality, remember preferences, and collect analytics. Users can control cookie settings through their browser or device.

We use necessary cookies for site function, preference cookies to remember choices, analytics cookies to measure usage, and optional marketing cookies with explicit consent.

Categories include essential, performance/analytics, functionality, and marketing. Essential cookies are required for basic operations and cannot be disabled without affecting functionality.

To manage cookies, adjust your browser settings or use the cookie preference tool available on trymindflex.info. Declining non-essential cookies may limit some features.

Detailed cookie settings and choices are available on the trymindflex cookie management page.

Data Sharing

We share personal data only with parties necessary to deliver services, fulfill legal obligations, or with consent. Sharing is limited, controlled, and documented.

International Data Transfers

Because trymindflex operates internationally, personal data may be transferred to jurisdictions with different data protection laws. Transfers are carried out only where appropriate safeguards are in place.

Safeguards include standard contractual clauses, data processing agreements, and technical measures such as encryption. We assess service providers to ensure adequate protection consistent with applicable law.

Data Retention

We retain personal data only as long as necessary for the purposes described, and in accordance with legal and contractual obligations. Retention periods are reviewed periodically.

Account and enrollment records are retained for administrative and business compliance purposes for a period consistent with local regulations and industry practice, typically several years after active participation ends.

Communications, assessment responses, and customer service records are retained as needed to support participant requests and program evaluation, then archived or deleted according to retention schedules.

Trymindflex retains server logs and user activity records to support security monitoring, fraud detection, and basic operational analytics. Log retention periods are designed to balance operational needs and privacy: system logs are retained for up to 24 months unless a shorter statutory retention period applies. Aggregated and de-identified logs may be retained longer for trend analysis and service improvement.

When an account deletion request is processed, personal data linked to the active account will be deleted or anonymized within a reasonable period, typically within 30 days following verification of the request. Certain operational or legal records (for example accounting records or data required for dispute resolution) may be retained for a longer statutory period and will be isolated from active use.

Security Measures

Trymindflex implements a layered security approach that combines technical controls, administrative safeguards, and policy enforcement. We apply industry-standard measures to protect personal data against unauthorized access, disclosure, alteration, and destruction while continuously monitoring systems for anomalies and responding to incidents with established escalation procedures.

Encryption in transit (TLS) and selective encryption at rest for stored sensitive data.
Role-based access controls, multi-factor authentication for administrative accounts, and least-privilege principles for internal access.
Regular vulnerability assessments, security patching cadence, logging and monitoring, and periodic third-party security reviews.

Your Rights

Individuals interacting with trymindflex have privacy rights that enable control and transparency over personal data processing. Below are the primary rights and how to exercise them. We process requests in line with applicable data protection law while confirming the identity of requestors to protect data from unauthorized disclosure.

Right of access: request a copy of personal data we hold about you and information about how it is processed.
Right to rectification: request correction of inaccurate or incomplete personal data.
Right to erasure: request deletion of personal data where retention is no longer necessary or lawful basis does not apply.
Right to restriction: request limits on processing while a dispute over accuracy or lawfulness is resolved.
Right to object: object to processing based on direct marketing or certain legitimate interest processing.
Right to data portability: request a machine-readable copy of personal data you provided for transfer to another provider where applicable.
Right to withdraw consent: where processing is based on consent, you may withdraw consent at any time without affecting processing prior to withdrawal.
Right to lodge a complaint with a supervisory authority if you consider your rights have been breached.

How to submit privacy requests

To exercise any of the rights above, submit a request to trymindflex using the contact details below. Provide sufficient information to identify the account and the specific request you are making. We may request additional information to verify your identity before fulfilling requests. Contact: Soi Jakraprad, Hua Ro Sub District, Amphoe Phra Nakhon Si Ayutthaya District, Phra Nakhon Si Ayutthaya Province 13000, Thailand. Phone: +66984374438. Business ID: 6823033103261.

[email protected]

We aim to acknowledge receipt of verified requests within 7 business days and to provide a substantive response within 30 calendar days. Where necessary and permitted by law, response timelines may be extended by an additional 30 days for complex requests, and you will be informed of any extension and reason.

Marketing communications

Trymindflex may send promotional messages about courses, events, and updates where you have opted in or where there is a legitimate interest and local law permits. Marketing communications will clearly identify the sender and provide the opportunity to opt out.

If you no longer wish to receive marketing communications, use the unsubscribe link in any marketing message or submit an opt-out request to our contact address. Unsubscribe requests are typically processed within 5 business days.

Children and minors

Our programs are designed for adults and professionals. We do not offer services targeted to children under 16. If we obtain personal data concerning minors, we will take steps to delete or obtain parental or guardian consent where required by applicable law.

Third-party links

Trymindflex websites and communications may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties. Review third-party privacy policies before providing personal data.

Policy Updates

We may update this privacy content from time to time to reflect changes in practices or legal requirements. Material changes will be posted with a revised effective date. Continued use of our services after changes indicates acceptance of the revised policy.